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TCL Technology upholds the talent concept of "People First for Global Leadership", adhering to the principles of Diversity, Equity, and Inclusion (DEI), and accompanies the healthy and safe growth of its employees. In parallel with our corporate growth, we are dedicated to giving back to society, undertaking a series of philanthropic initiatives to contribute to the realization of the national rural revitalization and common prosperity strategy.

2024

R&D and Technological Innovation
Supply Chain Labor Standards
Data Security and Privacy Protection
Product Quality and Safety
Occupational Health and Safety
Employee Rights and Interests
Sharing Achievements with Employees
Talent Development
Customer Service Management
Community Impact and Social Contribution
Expand previous topics
R&D and Technological Innovation
Supply Chain Labor Standards
Data Security and Privacy Protection
Product Quality and Safety
Occupational Health and Safety
Employee Rights and Interests
Sharing Achievements with Employees
Talent Development
Customer Service Management
Community Impact and Social Contribution

R&D and Technological Innovation

We are strengthening our innovation processes and governance systems, increasing investment in research, and actively participating in the development of industry standards. We also maintain strict intellectual property management practices to protect our innovations and minimize risk. These efforts help speed up the deployment of new technologies and directly address stakeholder priorities.

TCL Technology's R&D Innovation Achievements

TCL Tech. initiated a total of 130 innovation research projects throughout the year,TCL Tech. participated in 93 industry exchange activities,TCL Tech. filed 433 new PCT patent applications and 2582 invention patent applications,Achieved technological breakthroughs in multiple fields, further enhancing the company's market competitiveness.

TCL Technology's R&D Innovation Achievements

TCL CSOT Launched PPD & Brightness Distant Vision Screen

TCL CSOT developed a PPD15and distant vision screen capable of ultra-long-distance projection (over 5 meters) and ultra-large screen sizes (exceeding 150 inches). Integrating high resolution (4K) and high brightness (not less than 1,000 nits), the product delivers exceptional clarity and stunning immersive visual experiences.

TCL CSOT Launched PPD & Brightness Distant Vision Screen

TCL CSOT Launched Spliced Dual Curved Display

TCL CSOT's spliced dual curved display adopts a 1 mm ultra-narrow bezel splicing technology to achieve a nearly seamless and integrated visual effect. The ultra-wide curved design significantly expands the viewing angle, while a 110% ultra wide color gamut enhances color vividness. Users benefit from consistent visual clarity across viewing positions, improving convenience and comfort.

TCL CSOT Launched Spliced Dual Curved Display

TCL CSOT Launched Ultra-High Pixel Density VR Product

TCL CSOT introduced a VR product featuring 1,700 PPI16 ultra-high pixel density combined with LTPO COA innovative technology. By integrating LTPO17 backplane driving technology with high density pixel performance and COA18 technology, the device successfully eliminates the "screen-door effect" seen in traditional VR headsets, enhancing realism and user immersion.

TCL CSOT Launched Ultra-High Pixel Density VR Product

A Number of TCL Zhonghuan–CUMT Joint Technological Achievements

In partnership with China University of Mining and Technology (CUMT, TCL Zhonghuan undertook a nationalkey R&D project focusing on organic wastewater treatment during solar wafer slicing. The project developed amulti-field synergistic treatment method based on interface regulation technology, integrated mineral compositematerial treatment solutions, and optimized process conditions to address complex organic pollutants. Thisbreakthrough aims to overcome key technical challenges in the solar and renewable energy sectors.

MOKA's Breakthrough in minimalist Full-Screen TV

MOKA adopted an LOP +19 large chip scheme to replace the traditional DOPP + small chip structure. The new hardware solution consolidates seven functions into one module, simplifying the structure and enabling ultra-slim backplates and compact back covers. This design eliminates the need for base connectors and uses plastic-based materials to enhance product competitiveness and diversify consumer choices.

MOKA's Breakthrough in minimalist Full-Screen TV

Supply Chain Labor Standards

TCL Technology consistently upholds a management philosophy of win-win cooperation, transparency, and compliance, driving the entire supply chain to build a stable, efficient, and sustainable ecosystem.

TCL CSOT Held a Global Supply Chain Conference to Promote Sustainable Development of the Supply Chain

On November 16, 2024, TCL CSOT convened the "True Vision and Insight to All" Global Supply Chain Conference, bringing together 355 suppliers to present a value proposition of integrated innovation and intelligent design for the future, aimed at advancing sustainable development across the supply chain. The company strengthened ESG-oriented governance during the event by inviting industry experts to share insights into ESG trends and collaborating with partners to explore sustainable development pathways. Together, they worked to build a green, efficient, and globally leading supply chain system.

TCL CSOT Held a Global Supply Chain Conference to Promote Sustainable 
Development of the Supply Chain

Data Security and Privacy Protection

TCL Tech are committed to compliance as a foundation and guided by a sense of responsibility. As data volumes grow and risks evolve, we continue to strengthen our systems, enhance technical safeguards, and improve security practices to meet the expectations of customers, regulators, and society regarding data ethics and privacy. In 2024,17 TCL Tech. subsidiaries achieved ISO 27001 certification during the year, and NO information security incidents were reported across the Group.

TCL Tech. Information Security Management Structure

TCL Tech. Information Security Management Structure

Product Quality and Safety

We strictly adhere to domestic and international policies, regulations, and quality standards, consistently elevating our product quality to achieve excellence and compliance.

TCL CSOT Carries out Quality Month Activities

TCL CSOT launched simultaneous Quality Month initiatives across its five major bases: Shenzhen, Huizhou, Wuhan, Guangzhou, and Suzhou. The activities included product quality knowledge contests, quality warning exhibitions, and creative quality-themed submissions. These efforts significantly enhanced employees' awareness of product quality, reinforced their commitment to quality assurance, and fostered greater engagement across all departments.

TCL CSOT Carries out Quality Month Activities

TCL CSOT Conducted Chemical Safety Training at Its Wuhan Base

In October 2024, TCL CSOT organized a specialized training session on hazardous chemical safety management at its Wuhan base. The training provided systematic instruction on key issues, including the classification and characteristics of hazardous chemicals, their handling and transportation, disposal procedures, proper use of personal protective equipment (PPE), and emergency response for specialty gases. The program significantly enhanced employees' understanding of the end-to end management of hazardous chemicals and improved their emergency response capabilities.

TCL CSOT Conducted Chemical Safety Training at Its Wuhan Base

Occupational Health and Safety

Through a strong safety management system, proactive risk control, and regular training, we are committed to providing a safe and healthy work environment.

TCL CSOT Provided Occupational Health and Safety Training for Special Positions

For special positions, TCL CSOT invited external experts to deliver five intensive training sessions in 2024, reaching 1,724 employees. In addition, 14 occupational health management professionals completed certification training. Online specialized training covered 8,044 employees, primarily those in health surveillance positions. The flexible and convenient digital method ensured that all relevant employees completed both pre-job and on-the-job training and certification requirements.

TCL CSOT Provided Occupational Health and Safety Training for Special Positions

TCL CSOT Wuhan Successfully Conducted Comprehensive Emergency Drill

In 2024, TCL CSOT Wuhan successfully conducted a comprehensive emergency drill simulating a hazardous gas leak that triggered a fire. The exercise tested the effectiveness of the emergency response system, improved employees' safety awareness and emergency response capabilities, and ensured orderly evacuation and rescue actions in emergencies.

TCL CSOT Wuhan Successfully Conducted Comprehensive Emergency Drill

TCL Ningxia Zhonghuan Compiled Emergency Rescue Manual

To strengthen the emergency response capabilities of frontline workers and grassroots managers, TCL Ningxia Zhonghuan carefully compiled an Emergency Rescue Manual featuring 15 first-aid procedures. The manual covers a wide range of emergency scenarios, including cardiopulmonary resuscitation (CPR), airway obstruction, heatstroke, stroke, electric shock, burns and scalds, bone fractures, and traumatic injuries. The manuals were printed and placed in medical kits across the factory to facilitate employees' daily learning and practice. This initiative effectively enhanced employees' first-aid proficiency and ability to respond to emergencies.

Employee Rights and Interests

Through fair recruitment practices, comprehensive rights protection mechanisms, and open communication channels, we ensure every employee realizes their personal value in an environment of respect and equality.

TCL Tech Named to Forbes' 2024 World's Best Employers List

In 2024, TCL Tech. successfully held an online presentation titled "Gathering Extraordinary Talent to Create Extraordinary Careers—Join TCL to Create the Extraordinary" for the 2025 campus-recruitment intake. The session addressed topics of interest to students—such as the Company's structure and career-development pathways—and drew 72,000 views, with a peak online audience of 14,000. The event both strengthened TCL Tech.'s employer brand and gave candidates a deeper understanding of potential career paths at the Company.

TCL Tech Named to Forbes' 2024 World's Best Employers List

"TCLforHer" — Ongoing Women-Empowerment Initiative

For many years, TCL Tech. has advanced women's empowerment through its "TCLforHer" program. Beyond supporting female employees internally, we also engage in global initiatives that promote women's development. On International Women's Day 2024, "TCLforHer" released the short film "Echoes of Greatness", underscoring the importance of women telling their own stories. This series of activities reflected our deep understanding of—and respect for—women and effectively broadened their career opportunities.

"TCLforHer" — Ongoing Women-Empowerment Initiative

Company-wide Training on'Strategies for AddressingWorkplace Discrimination andSexual Harassment

In 2024, TCL Tech. delivered a course titled "Strategies for Addressing Workplace Discrimination and Sexual Harassment", covering introduction of discrimination and harassment at work; how employees can safeguard their rights; and the Company's monitoring and disciplinary mechanisms. The programme recorded a cumulative 7,589.5 training hours across 29,358 employee attendances, significantly heightening staff awareness of anti-discrimination and anti harassment practices.

Company-wide Training on'Strategies for AddressingWorkplace Discrimination andSexual Harassment

TCL Zhonghuan Launched the "Spark Program" to Attract Vocational-College Talent

Building on an Industry 4.0 talent-development philosophy, TCL Zhonghuan introduced the "Spark Program", an innovative school-enterprise recruitment and training system created in partnership with vocational colleges. The program offers graduating students a smooth transition from campus to workplace. In 2024, TCL Zhonghuan signed partnerships with more than 15 new additional colleges and hired over 200 vocational-college graduates. By the end of 2024, the company had established collaborations with more than 80 domestic institutions, running over 70 national-level school–enterprise cooperation projects and more than 10 provincial or municipal projects.

TCL Zhonghuan Launched the "Spark Program" to Attract Vocational-College Talent

Sharing Achievements with Employees

TCL Technology offers employees a comprehensive benefits package, including commercial insurance, paid leave, talent apartments & dormitories, housing & transportation subsidies, health check-ups, holiday gifts, anniversary presents, wedding & maternity bonuses, company celebrations, and team-building activities – all designed to enhance employee well-being.

TCL CSOT's "Expert Management and Incentive Program" Enhanced Expert Contributions

In 2024, TCL CSOT implemented the Expert Management and Incentive Program, establishing a system for expert evaluation, appointment, and recognition to enhance their sense of honor and achievement. By creating dedicated platforms and optimizing mechanisms such as performance management and knowledge sharing, the program effectively boosted expert motivation and strengthened the value of their contributions.

TCL CSOT Hosted Cantonese-Style Mid-Autumn Garden Fair

In 2024, TCL CSOT hosted the "2024 Cantonese-Style Mid-Autumn Garden Fair", with four events held across garden and dormitory areas. Featuring traditional Cantonese cuisine and cultural experiences, the fair allowed employees to feel the warmth and care of the TCL CSOT family during the Mid-Autumn Festival.

TCL CSOT Hosted Cantonese-Style Mid-Autumn Garden Fair

TCL Zhonghuan Hosted the 4th "Meet on the Badminton Court" Badminton Tournament

In late April 2024, TCL Zhonghuan organized the 4th "Meet on the Badminton Court" Badminton Tournament. The competition covered Tianjin, Inner Mongolia, Jiangsu, and Ningxia, drawing enthusiastic participation from employees across regions. The event enriched employees' leisure time, strengthened team cohesion, and showcased their positive and energetic spirit.

TCL Zhonghuan Hosted the 4th "Meet on the Badminton Court" Badminton Tournament

Talent Development

TCL Technology values the professional and managerial growth of its employees and has established a dual-path talent development system for both technical and leadership tracks.

TCL Tech. Talent Training Systems

We support both professional and managerial development through a dual-track talent system that aligns with the Company's long-term goals. Grounded in the Eagle Trainee Program and supported by targeted leadership and technical training, the system is designed to meet evolving business needs and strengthen global competitiveness. In 2024, we advanced this strategy by refining training content, expanding our instructor network, and enhancing employees' technical and organizational capabilities.

TCL Tech. Talent Training Systems

TCL Tech. Launched "Elite Eagle Phase 16"

TCL Tech. launched the "Elite Eagle Phase 16: Global Supply Chain Specialist Program" targeting high-potential mid-level backbone employees in the supply chain function. The program aimed to cultivate 57 director-level supply chain successors, enhancing their professional capabilities while supporting the strategic transformation and upgrading of the industrial supply chain.

TCL Tech. Launched "Elite Eagle Phase 16"

TCL CSOT Implemented the "Cornerstone Program"

To enhance frontline supervisors' on-site management capabilities, TCL CSOT launched the "Cornerstone Program" in 2024—an internally developed, structured training initiative for outstanding team leaders. The program integrates online knowledge modules, offline flipped-classroom sessions, and post-class practical exercises, enabling newly appointed, reserve, and in-position frontline supervisors to quickly understand their roles, adopt sound management approaches, and meet job expectations effectively.

TCL CSOT Implemented the "Cornerstone Program"

TCL CSOT Supported Continuous Growth of Employees Through the "Dream Support Program"

TCL CSOT continued to support employees in improving their skills and academic qualifications through the "Dream Support Program". The program provided financial subsidies through incentive mechanisms and university partnerships, helping to reduce employees' financial burden while encouraging personal growth and career development.

TCL CSOT Supported Continuous Growth of Employees Through the "Dream Support Program"

Customer Service Management

As consumption upgrades, industrial intelligence, and green transformation continue to accelerate, customer expectations have also evolved, demanding faster service response times, higher-quality product delivery, and more seamless overall experiences.

TCL CSOT "2485" Response Principle

TCL CSOT follows a customer-centric and value-driven approach, continuously strengthening its service infrastructure to build best-in-class capabilities that earn long-term client trust. The company has established an end-to-end customer service management system that spans pre-sales, sales, and after-sales stages. To support this, documents such as the Customer Complaint Management Specifications have been developed to clearly outline response protocols and internal/external communication processes. Furthermore, the company has implemented the "2485" response mechanism to standardize and improve service efficiency.

TCL CSOT "2485" Response Principle

Honors Received by TCL CSOT Customer Service

Honors Received by TCL CSOT Customer Service

Community Impact and Social Contribution

In parallel with our corporate growth, we are dedicated to giving back to society, undertaking a series of philanthropic initiatives to contribute to the realization of the national rural revitalization and common prosperity strategy. Click on the official website of the TCL Charity Foundation to view TCL's public welfare actions.

TCL Photovoltaic Low-Carbon Campus Initiative Supports Nationwide Zero-Carbon School Development

Through the Photovoltaic Low-Carbon Campus project, the TCL Charity Foundation has transformed technological innovation into a form of green public welfare, delivering sustainable energy solutions to schools while fostering a culture of innovation among youth. As of December 2024, the project had been launched in Inner Mongolia, Guangdong, Shaanxi, and Ningxia, covering a total of 27 low-carbon schools with a combined installed photovoltaic capacity of 1,614.65 kW. Over its full life cycle, the system is expected to generate approximately 50.77 million kWh of clean electricity, save around 16,413 tonnes of standard coal, and reduce carbon dioxide emissions by 40,783 tonnes—the environmental equivalent of planting 2.24 million trees.

TCL Photovoltaic Low-Carbon Campus Initiative Supports Nationwide Zero-Carbon School Development

"TCL Smart Classroom" Enabled Interdisciplinary Integrated Lessons

In December 2024, the TCL Charity Foundation launched interdisciplinary integrated lessons under the TCL Smart Classroom project across four schools: Haide School (part of the Nanshan Second Foreign Language School Group in Shenzhen, Guangdong), Chiwan School, Yuanshan Town Primary School in Lianping County of Heyuan City, and No. 18 Primary School. The lesson, "An Introduction to Peking Opera" integrated sixth-grade Chinese language and music subjects. Haide School served as the lead teaching site, while the other three schools participated remotely using TCL's recording and interactive teaching systems. Students from all four schools explored the artistry of "horsewhip" and the elegance of traditional stage movements like "Liangxiang (striking a pose)" in Peking Opera.

"TCL Smart Classroom" Enabled Interdisciplinary Integrated Lessons

Education-Focused Public Welfare TCL Charity Foundation Established the "TCL University Endowment System"

Education-Focused Public Welfare
TCL Charity Foundation Established the "TCL University Endowment System"

TCLArt Charity Music Season

In 2024, the TCL Charity Foundation launched the "TCLArt Charity Music Season" and introduced the "Emerging Musicians Support Program" to provide a platform for young musicians and promote artistic exchange. Throughout the year, the initiative collaborated with the Education Foundation of the Central Conservatory of Music, the Meisha Dream Pursuit Choir, MuseStage Orchestra, the Meisha Academy Linglai Choir, and many emerging young musicians to present four themed concerts, drawing over 800 live audience members. These events not only offered a stage for young musicians to showcase their talents, but also promoted the broader dissemination and appreciation of musical culture

TCLArt Charity Music Season

TCL Rose Action · Employee Public Welfare Innovation Contest Successfully Held

In June 2024, the TCL Charity Foundation, together with the TCL Party and Mass Office, Trade Union Committee, Organization Department, and Brand Management Center, co hosted the Third "TCL Rose Action · Employee Public Welfare Innovation Contest". The contest received 60 proposals from employees across 12 business units under TCL. After evaluation, 23 innovative and socially beneficial projects were selected for implementation, covering areas such as green initiatives, youth services, community development, and special-needs children care. million RMB 54.99 The proportion of TCL Charity Foundation's public welfare expenditure of the total expenditure of the year million 96.79% In June 2024, Chairman Li Dongsheng of TCL Tech. released a message titled "Encouraging All TCLers to Participate in Social Welfare Initiatives", calling for a collective commitment to social responsibility. In response, employees actively joined public welfare efforts and donation campaigns organized by the TCL Charity Foundation, transforming individual acts of kindness into a strong, united force for good, where small contributions combined to create meaningful, lasting impact. "Love Donation" Points Redemption Store The selected projects were rolled out across nine cities in China, delivering 110 charitable activities and serving over 130,000 individuals, strengthening community bonds and making a positive contribution to social harmony.

TCL Rose Action · Employee Public Welfare Innovation Contest Successfully Held